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One-Off Invoices

One-off invoices are standalone invoices for one-time charges that aren’t tied to a recurring subscription. Use them for setup fees, professional services, custom work, or any other ad-hoc billing needs.

Use Cases


Create via Dashboard

1

From the Invoices section click on New Invoice

Start by navigating to the Invoices section and click on the New Invoice button.
2

Select or create a customer

On the new invoice page, select an existing customer or create a new one if needed.
3

Select a due date and fill out the invoice memo

Choose the invoice due date and add any additional details or comments in the memo section.
4

Add line items from your product catalog

Add the line items by selecting products from your catalog. Enter the quantity, and review the totals for accuracy.
5

Review the invoice before issuing

Review the entire invoice for correctness, including totals, taxes, and line items. Click the Save Invoice button to continue.
6

Approve and send the invoice to customers

Once you have reviewed the invoice, click the Issue Invoice button to send the invoice to your customer.

Create via API

Basic One-Off Invoice

With Product Catalog Items

With Custom Line Items

cURL Example


Invoice Statuses

Status Transitions


Line Item Configuration

Custom Line Item

From Product Catalog

With Discount

Tax-Exempt Line Item


Invoice Options

Payment Terms

Auto-Collection

Enable automatic payment collection:

Currency

Memo and Notes


Managing Draft Invoices

Update Line Items

Update Invoice Details

Delete Draft Invoice


Issue and Send

Issue Invoice

Issue Without Email

Resend Invoice


Bulk Invoice Creation

Create multiple invoices at once:

Issue Multiple Invoices


Invoice Templates

Create from Template

Define Template


Webhooks

Example Handler


PDF Generation

Get Invoice PDF

Bulk PDF Generation

Custom PDF Settings


Common Scenarios

Setup Fee Invoice

Consulting Invoice

Project Milestone Invoice


Voiding Invoices

Void an Invoice

Void Restrictions

  • Draft invoices can be deleted
  • Issued/unpaid invoices can be voided
  • Paid invoices cannot be voided (use credit notes instead)

Best Practices

Use Descriptive Line Items

Clear descriptions help customers understand what they’re paying for.

Set Clear Due Dates

Use consistent payment terms across your organization.

Enable Auto-Collection

For customers with saved payment methods, collect automatically.

Include Memos

Add context about projects or agreements in the memo field.

Troubleshooting

Invoice Won’t Issue

  1. Check that all required fields are complete
  2. Verify line items have valid prices
  3. Ensure customer has a valid billing address

Payment Not Processing

  1. Verify customer has a valid payment method
  2. Check auto-collect settings
  3. Review payment gateway logs

PDF Generation Fails

  1. Check invoice has been issued
  2. Verify branding settings are configured
  3. Contact support if issue persists

Next Steps

Recurring Invoices

Learn about subscription-based invoicing.

Credit Notes

Issue credits and refunds.